We will also process your emails; perform customer satisfaction surveys and your fund raising campaigns.

■ Technical Support:
L1 and L2 Technical Support and Help Desk services focused on resolving technical problems and improving customer satisfaction and loyalty in an increasingly technology-oriented life. Our technical support representatives service troubleshooting calls, hardware and software problems, warranty and post-warranty support, and Internet service problems.

■ Customer Services:
Reception of customer calls in order to resolve inquiries, complaints, follow up on claims, and provide information about products and services. Our representatives are trained to treat every customer call as an opportunity to build a stronger relationship between the end customer and our client. Experienced telecommunications sales and support.

■ Sales:
Services oriented to the acquisition of new customers for the product or service of our clients. At Ventana, we work with our clients to design and execute a sales campaign to introduce new products and expand sales into new international markets.

■ Outsourcing with other call centers:
Ventana has slots occasionally to add centers for our Dish Network Sales operation. If interested, use our Contact page to input your center configuration, number seats, call center software platform and your contact information.